Monitoring, Evaluation, and Learning, Manager
full-timeAbout
OBJECTIVE OF THE ROLE The Monitoring, Evaluation, and Learning (“MEL”) Manager ensures that the Fellowship Team collects the right data and analyses them critically to articulate TFM’s impact and make data-informed decisions that maximise the impact of the programme and organisation and inspire others to work with us in driving change. MISSION FOR THE ROLE The role will focus on the evaluation of TFM’s programs and operations through robust quantitative and qualitative measurement activities. This role works collaboratively with several functions to support continuous improvement based on evidence-informed decision making via data collection, analysis and results sharing. The MEL Manager plays a key role in communication of both the state of education inequity in Malaysia and TFM’s impact in addressing this inequity. The role also aligns to the wider organisation strategy (Strategy 2030) through the use of available evidence.
Responsibilities
DUTIES AND RESPONSIBILITIESResponsibilities include but are not limited to the following:Monitoring and Evaluating Impact● Collect, analyse and visualise data for the Fellowship Team using tools such as FormAssembly, Google Workspace, Power BI and Salesforce● Review existing MEL frameworks on an annual basis and propose revisions wherenecessary, and develop MEL framework for new pathways● Ensure alignment of MEL systems and processes across the Fellowship Team, i.e. Training and Support, Talent Acquisition and Alumni Impact● Work with all organisational functions to understand the data needs of Teach ForMalaysia, and the expectations of our key stakeholders● Work with various programme teams in the organisation to ensure impact measures areeffectively implemented and reviewed when necessaryCreating a data-driven culture in Teach For Malaysia● Facilitate cross-functional learning spaces and experiences to build capacity of internal staff to meaningfully use data in their work● Onboard, train, coach and support staff members to effectively utilize MEL systems and processes● Support the Fellowship Leadership Team in OKR management by ensuring that OKRs arethoughtfully developed and progress is meaningfully captured● Contribute to organizational learning through the design of procedures, processes, and systems to encourage and facilitate more effective sharing of programme impact,approaches and lessons learned throughout the organization● Conduct an ongoing analysis and using data insights to recommend and contribute to the strengthening of existing programmes and creation of future programmesCommunicating Teach For Malaysia’s Impact● Communicate the impact of the Fellowship Programme internally and externally usingappropriate tools and platforms● Design and formulate annual impact reports for the organisation● Coordinate impact-related studies with the Research, Design and Impact Team andexternal researchers● Ensure the integrity of the data that is shared and that it is of high credibility for TFM’sstakeholders● Empower other functions in Teach For Malaysia to analyse and package data, generating insights that influence programmatic decisions and can be shared with external stakeholders
Requirements
REQUIRED COMPETENCIES● Aligned to TFM Core Values: Sense of Possibility, Excellence, Collaboration & Integrity● Passion for TFM’s mission, the education field, and developing people’s potential● Proactive self-starter with the ability to manage multiple streams of work, andindependently prioritise tasks● Strong desire to learn new things and grow professionallyRole-Specific Competencies● Skills in monitoring, evaluation and learning methods; including significant knowledge of international best practices and experience with M&E frameworks, feedback, and learning processes;● Understanding of student impact and outcome measures in the Malaysian educationcontext including academic, personal and experience-based measures● Experience in knowledge management and data analysis with a solid grasp ofmethodologies● Understanding of and interest in the Malaysian education system and social conditions● Strong data and contextual analysis skills to draw accurate conclusions and guideactions. This includes strong numerical, analytical and qualitative analysis skillsYears of experience & qualification● At least 4 years experience in MEL related fields● Bachelor's Degree and/or masters degree in MEL related fields is an added advantageLeadership Experience & Team Adaptability● Ability to be adaptable in an entrepreneurial, fast-paced, and dynamic environment● Strong interpersonal skills and ability to work collaboratively with all levels of employees and stakeholders● Able to think strategically, critically, innovatively, and in a resourceful manner● Able to build and maintain good relationships with internal and external stakeholdersLanguage & Technical Proficiency● Strong written and verbal skills and excellent proficiency in English and basic proficiency in Bahasa Malaysia● Excellent proficiency in MS Word, Powerpoint and Excel● Willing and able to readily adopt and utilise any TFM database or technological platform / application (i.e. Google Suites, Confluence, Salesforce, Zoom etc.)
Working Arrangements
Hybrid (Office-WFH)
Contact & Details
- Phone
- +603%202026%200700
- Website
- teachformalaysia.org/